Call (855) 627-3422Verify my coverage
Private · No cost to call · Day or night
In danger right now? Call 911. Thinking about suicide? Call or text 988.
Private · No cost to call · Day or night
In danger right now? Call 911. Thinking about suicide? Call or text 988.
Call (855) 627-3422 any time to contact New Beginnings Detox. A real person on our admissions team picks up, day or night. The call is free and private, and it doesn't sign you up for anything.
Ways to reach us
Call · fastest
(855) 627-3422Answered around the clock, weekends and holidays too. Fit and open beds are usually answered on this one call. Coverage follows soon after.
Callback
Leave your name and number and pick a time. We'll call you back.
Request a callback ↓Good for general questions and paperwork. Please call instead of emailing health details, since regular email isn't secure.
Address
Family visits are set up ahead of time with staff, so please call before you come by.
Get directions ↗Before you call
Tell us what you use, how much and when you last used. Have your insurance card nearby if you have one. It's okay if you don't know every answer.
What the admissions call covers →You can call before they agree to anything. We'll listen to what you're seeing and help you plan your next step, even if they say they're fine.
Help for families →Clinicians, social workers and EAPs can call any time. We'll tell you about fit and open beds on the call, and follow up on benefits soon after.
How referrals work →Request a callback
Fill in the short form and an admissions team member will call you back. If it can't wait, call (855) 627-3422 now.
Finding us
New Beginnings Detox & Recovery
13992 Aztec St
Sylmar, CA 91342
Close to Santa Clarita, San Fernando, Granada Hills, Porter Ranch, Lake View Terrace and Sunland-Tujunga.
Other numbers that may help
Overdose, seizure, chest pain, trouble breathing or someone who won't wake up. Call 911 first.
Thoughts of suicide or feeling unsafe. Call, text or chat with the 988 Suicide & Crisis Lifeline, any time. It's free and confidential.
On Medi-Cal in Los Angeles County? The county's Substance Abuse Service Helpline is open 24/7 and free for Medi-Cal members. We don't accept Medi-Cal.
SAMHSA's National Helpline: free, confidential treatment referrals and information, 24/7, in English and Spanish.
Questions
Yes. The call costs nothing and doesn't commit you to anything. What you share is protected by HIPAA and by federal privacy rules for addiction treatment (42 CFR Part 2). We don't share it with anyone, including family or an employer, without your written consent, except in the rare cases the law allows, such as a medical emergency.
If you can, have these handy: what you use, how much and when you last used; any health conditions and the medicines you take; any recent seizure, overdose or psychiatric hold; and your insurance card. Don't worry if you don't know everything. We'll walk through it together.
Yes. Parents, partners, siblings and friends call us all the time, often before the person is ready. We'll listen, explain the options and help you plan. Once someone is in treatment, we can only share updates they've agreed to in writing.
No. We only work with PPO plans, through their out-of-network benefits. We don't accept HMO plans or Medi-Cal. If you're on Medi-Cal in Los Angeles County, the county's Substance Abuse Service Helpline at 1-844-804-7500 is open 24/7 and free for Medi-Cal members. SAMHSA's National Helpline at 1-800-662-4357 can also point you to programs that take your coverage.
Family visits start after detox and are set up ahead of time with staff, so please call before you come by. That keeps the house calm and private for the people staying there.
Call 911 for an overdose, a seizure, chest pain, trouble breathing or someone who won't wake up. If someone is talking about suicide or feels unsafe, call or text 988. Once everyone is safe, call us about treatment.
Recovery is possible.You don't have to do it alone.
