About us · Sylmar, CAAbout New Beginnings Detox & Recovery a licensed six-bed home
We’re a small, state-licensed home in Sylmar for adults who need medical detoxMedical detoxCare around the clock to help manage withdrawal symptoms.Source: NIDA ↗ and residential treatmentResidential treatmentCare where you stay at the program, usually for a few weeks to a few months.Source: NIDA ↗. Six beds, staff awake around the clock, and one team that knows every person by name. This page tells you who we are, what we are not, and how to check every claim we make.
Licensed by the State Department of Health Care Services · License 191315AP · Expires 4/30/2028
- Medical detox + residential
- Staff on site 24/7
- Adults 18+, men and women
- PPO plans
Free and private, 24/7. · Request a callback
The 30-second version
- Who we are: New Beginnings Detox is a licensed six-bed home in Sylmar, in Los Angeles County. It’s for adults who need medical detox, then residential treatment.
- If you’re using or withdrawing now: our protocol is detox first. Then treatment continues in the same house, with the same team.
- If you’re worried about someone: you can make the first call for them, and we’ll talk it through with you.
About New Beginnings Detox: small on purpose
New Beginnings Detox & Recovery is one house on a quiet street in Sylmar, at the north end of the San Fernando Valley. It holds six beds, and that number is the point. In a home this size, staff notice the small things: a bad night, a quiet day, a good moment worth naming.
We offer two levels of care under one roof. Medical detox helps your body through withdrawalWithdrawalPhysical or mental symptoms that can start when someone cuts back on or stops a substance they use often.Source: MedlinePlus ↗ with staff watching closely. Residential treatment follows in the same house, with therapy, groups, meals from our chef and a steady routine.
- Address
- 13992 Aztec St, Sylmar, CA 91342
- Area
- The north end of the San Fernando Valley, in Los Angeles County
- Nearby
- Santa Clarita, San Fernando, Granada Hills and Porter Ranch
- Before you come
- Please call first, so we can plan your arrival.
Is New Beginnings a fit? Find out in three taps
01Who is the care for?
We care for adults 18 and older, men and women.
We care for adults only. SAMHSA’s free helpline, 1-800-662-4357, can help you find other options.
02What’s going on right now?
Our protocol is detox first. Residential treatment follows in the same house, with the same team.
Call 911 now. We’re not a hospital, and emergency care comes first.
We’re not a mental-health-only program. Here, mental health care goes alongside a substance use disorderSubstance use disorderWhen drinking or using leads to health problems. It can also cause trouble at work, at school or at home.Source: MedlinePlus ↗. Call, and we’ll point you to the right kind of care.
We aren’t an outpatient program, but we can share a list of outpatient programs we recommend. It comes from people who stayed with us and told us where they had good care. It also comes from places we’ve toured ourselves to check that their care meets our standard. We’re never paid for these referrals.
03What kind of insurance?
We work with PPOPPO · preferred provider organizationA type of health plan with a network of doctors and hospitals. You can also use providers outside that network.Source: HealthCare.gov ↗ plans and bill through out-of-network benefitsOut-of-network benefitsOut of network means a provider has no contract with your health plan. These benefits are what your plan offers for that care.Source: HealthCare.gov ↗. We check your benefits for free first.
We don’t accept HMOHMO · health maintenance organizationA type of health plan. It usually limits care to its own network, except in an emergency.Source: HealthCare.gov ↗ plans. Call us, and we’ll help you think through where to start.
We don’t accept Medi-Cal. In Los Angeles County, call the county’s 24/7 line at 1-800-854-7771 (option 2).
That’s common. Our admissions team checks your benefits for free, by phone.
Question 1 of 3 · Who it’s for
Three quick questions
See whether New Beginnings fits what you need. Nothing you pick is saved or sent.
This sounds like what we do
Adults, medical detox, then residential treatment, with a PPO plan. Call, and we’ll confirm the details together on the first call.
Let’s talk it through
Some of this depends on details. Call us. If we’re not the right place, we’ll say so and point you to one that fits.
We may not be the right place
We’ll tell you that honestly, and help you find where to start. Read the note under your answer.
Call 911 now
A medical emergency comes first. We’re not a hospital. Once you’re safe, call us and we’ll talk about next steps.
Does your situation not fit these buttons? Tell us what’s going on. We’ll give you a straight answer on the first call.
Call (855) 627-3422The people you’ll meet, in the order you’ll meet them
A small house means a small team, and you get to know all of them. Step through a stay to see who looks after you at each point. Use the arrows, or swipe on a phone.
The first voice you hear is our admissions team, day or night.
Admissions team
Reach them any hour. See what happens on the call in section 07.
Medical detox is when you need the most watching. Staff check on you every 30 minutes, day and night.
Bret Bellard, MD
Medical Director. Leads medical care, checks your health and prescribes detox medicine.
Priscilla Bowser, LVN
Our nurse. Checks vital signs and tracks withdrawal closely.
Behavioral health techs
Five Registered Alcohol and Drug Technicians who make the safety rounds.
Residential treatment happens in the same house, so you don’t start over with strangers. Safety checks move to every hour.
Mehrnaz Ravanbakhsh, LMFT
Clinical Director & Therapist. Leads therapy using CBTCBT · cognitive behavioral therapyTalk therapy that helps you spot thoughts that aren’t true or helpful. Then you practice new ways to act.Source: NIMH ↗, DBTDBT · dialectical behavior therapyTherapy that builds skills. You learn to stay present, calm strong feelings, avoid acting in ways that hurt you and get along better with others.Source: NIMH ↗, motivational interviewingMotivational interviewingA way of talking things through that builds your own reasons to change. You weigh the pros and cons, make a plan and build confidence.Source: NIAAA ↗ and relapse preventionRelapse preventionSkills to spot what sets off cravings, like certain feelings or places. You also learn to handle stress before it leads back to using.Source: NIAAA ↗. Also leads family sessions.
Erichoine Brown
Our chef. Cooks three meals a day in the house kitchen.
Behavioral health techs
Still here around the clock, often the ones sitting up with you when sleep won’t come.
Two people make sure the house runs well every single day.
Maria Sanchez
Program Director. Runs the daily schedule and the house team.
Sarkis Grigoryan
Owner & CEO. Opened New Beginnings and oversees its standards.
Leaving should never feel like falling off a cliff. Planning for what comes next happens before your last day.
Jordan Owrey
Case Manager. Handles paperwork and work leave forms. Refers you to your next step, like outpatient care, sober living or a therapist.
Step 1 of 5
Call (855) 627-3422Names and roles as of October 2026. Photos are coming; until then, initials stand in. We never use stock photos of strangers as our staff.
Want to talk before you decide anything? The call is free and private, and nothing is decided on it. You can just ask questions.
Call (855) 627-3422Check any California therapist’s license: California DCA License Search.
Inside the house: a real home, not a ward
These are real photos of our home in Sylmar. Tap through the rooms to see where each part of the day happens in residential treatment.
- Phones are storedduring the stay so you can focus. Exceptions, like for work, are set up ahead.
- Visits are planned aheadwith our team, in detox or in residential care.
Want to hear what a day here is like? Call any hour. Our admissions team can walk you through a stay, room by room.
Call (855) 627-3422See this home on the state’s licensed facility map.
How care works here: reframing the thoughts that keep you stuck
The house is the setting. Here is what happens in therapy inside it.
Our clinical director describes her approach as trauma-informed and person-centered. That means we treat the whole person, not a diagnosis, and we pay attention to what you’ve been through. When you’re struggling, some thoughts feel like facts. In residential treatment, we look at them together. Pick a moment to see one shift.
One thought, seen in a new light
The thought
“I’m fine now. I don’t need to stay.”
What we hear in it
You feel a lot better, and that’s real progress. Missing home makes sense.
The reframe we practice together
“I feel stronger today. What do I want in place so next week goes the way I want?”
The thought
“It’s not my fault. Everyone around me drinks.”
What we hear in it
It’s hard to stay sober when everyone around you drinks. Nobody here is looking for someone to blame.
The reframe we practice together
“I can’t choose what others do. I can choose my next step, and plan for home.”
The thought
“I’ve been here before. Nothing changes.”
What we hear in it
Coming back takes courage. It shows how much you want something different.
The reframe we practice together
“Each time, I learned something. What helped, even for a little while, is mine to build on.”
- We listen first, without judging. A SAMHSA handbook asks counselors for “acceptance but not necessarily approval or agreement.” You stay in charge of your choices.
- We name your strengths. SAMHSA lists noticing a person’s “values and strengths” as part of motivational interviewing.
- You practice new thoughts. NIMH describes therapy that helps you notice thoughts that are “inaccurate or harmful,” then question them.
Example wording to show the approach, not a script. You lead; we walk beside you.
The methods behind it
Pick a method to see what you’d practice
Cognitive behavioral therapy
Some thoughts show up fast and feel true, even when they aren’t. CBT helps you notice them, question them and see how they shape your feelings and choices.
What you practice
- Catch a thought as it happens
- Ask what the facts really say
- Swap in a thought that’s more balanced
A shift it can build
“I always ruin everything.”
“Today was hard. One day doesn’t decide who I am.”
Source: NIMH
Dialectical behavior therapy
DBT holds two things at once: accepting where you are today and working to change. Its goal is to help you build a life worth living.
What you practice
- Accept what you can’t change right now
- Change what you can
- Learn skills for strong emotions
A shift it can build
“I can’t handle feeling this way.”
“This feeling is strong, and I have skills to ride it out.”
Motivational interviewing (MI)
Feeling torn about change is normal. MI respects your right to choose. It draws out the reasons, values and strengths you already have.
What you practice
- Say both sides out loud
- Find your own reasons for change
- Choose your next step yourself
A shift it can build
“Part of me wants this, and part of me doesn’t.”
“Both feelings make sense. My reasons for change are my own.”
Source: SAMHSA TIP 35
Relapse prevention
Relapse prevention helps you spot your high-risk moments ahead of time. Then you build skills to cope with them, and the confidence that you can.
What you practice
- Map the people, places and feelings that test you
- Plan what you’ll do instead
- Plan how to get back on track fast
A shift it can build
“If I slip, it’s all over.”
“A slip is a moment to learn from. I have a plan to get back on track.”
All four are part of therapy at New Beginnings Detox. Example thoughts show the idea, not a script.
Sources: NIMH, Psychotherapies · Dimeff & Linehan, DBT for substance use (NIH PubMed Central) · SAMHSA TIP 35, Motivational Interviewing · Larimer, Palmer & Marlatt, Relapse Prevention (NIH PubMed Central). More on our mental health services.
Wondering how this would work for you? Call and tell us a little about what’s going on. We’ll explain what medical detox and residential treatment here would look like.
Call (855) 627-3422Don’t take our word for it. Check us yourself.
That’s what we say about ourselves. Here is how to check it.
Every credential below is public. Pick one to see what it means, what it includes, and where to look it up. We list what each one does not include, too.
California Department of Health Care Services
State license 191315AP
- Status
- Licensed
- Program
- Residential, with detox services
- Beds
- 6
- Who we serve
- Adults, men and women
- Expires
- 4/30/2028 Current
What it means: the state licenses programs like ours through DHCS. Our record also shows one more approval, for incidental medical services. It lets a licensed health worker, or staff they supervise, treat medical issues tied to detox here.
What it doesn’t mean: we aren’t a hospital. This approval isn’t for general primary care. A license also isn’t a quality rating.
Look us up on the DHCS facility map ↗The Joint Commission
Accredited residential treatment
- Listed levels of care
- Clinically managed high-intensity residential services (adult) · Clinically managed low-intensity residential services
- Hours listed
- 24 hours, 7 days
What it means: the Joint Commission accredits health care groups that meet its standards for quality and patient safety.
What it doesn’t include: the listing names our residential care only. It doesn’t list detox. So we never call our detox “Joint Commission accreditedAccreditationAn outside group’s review of a program’s quality and safety.Source: The Joint Commission ↗.”
See our Joint Commission listing ↗LegitScriptLegitScriptA company that checks addiction treatment centers. Many online ads need its OK.Source: LegitScript ↗
LegitScript certified
What it means: Google, Meta, Microsoft and Nextdoor won’t run ads for a treatment center without LegitScript certification. It checks our license and legal history. It also checks our staff’s training and whether our ads are honest.
What it doesn’t mean: it’s a check on honest, lawful marketing. It isn’t a clinical rating.
Search nbrehab.com on LegitScript ↗National Plan and Provider Enumeration System
Organization NPI 1205607116
- Name on record
- New Beginnings Detox & Recovery
- Type
- Substance use treatment facility
- Address
- 13992 Aztec St, Sylmar
What it means: an NPINPI · National Provider IdentifierA unique ID number for health care providers.Source: CMS ↗ is a federal ID number that health care providers use to bill insurance. Anyone can look one up.
What it doesn’t mean: an NPI is an ID, not a license or an endorsement.
Open our NPI record ↗California Board of Behavioral Sciences
Mehrnaz Ravanbakhsh, LMFT 149472
- License
- Licensed Marriage and Family Therapist
- Role here
- Clinical Director & Therapist
What it means: California licenses therapists. The state keeps a public record of each license, its status and any discipline.
Good to know: you can check any California therapist this way, not only ours.
Search the state license lookup ↗Questions about any of these? Ask us on a free, private call. We’ll walk you through each one.
Call (855) 627-3422Checked November 5, 2026, on the DHCS facility map, the Joint Commission provider locator and the NPI registry.
Our medical detox and residential treatment pages explain what each credential applies to.
What we hold ourselves to, and how you can check
Anyone can write nice words on a website. Tap each promise to see how you can hold us to it.
01We’ll tell you if we’re not the right fit.
How you can tell: if you need a hospital, another level of care, or mental health care alone, we say so before you come, not after you arrive. Then we point you to a place that fits.
02No paid referrals, in either direction.
How you can tell: we don’t pay anyone to send people here, and we don’t take money to send people elsewhere. Federal law (18 U.S.C. § 220) makes paying for treatment referrals a crime.
03Nothing of value for choosing us.
How you can tell: no gifts, cash or perks to get you in the door. The same federal law bans paying someone to use a treatment program. Good care starts with an honest choice.
04Your privacy is protected by federal law.
How you can tell: federal law (42 CFR Part 242 CFR Part 2A federal rule that protects the privacy of addiction treatment records. It sets when they may be shared.Source: HHS ↗) protects your treatment records. We need your written consent to share them, except in the few cases the law allows, like a medical emergency. Our privacy notice lists each one.
05Standard admission criteria for everyone.
How you can tell: every person goes through the same first call and the same questions. The answer depends on what’s safe and right for you.
06Facts with sources.
How you can tell: on our care pages, medical facts link to where they came from, like NIDA, SAMHSA and NIH research. Click any source and read it yourself.
Promise 1 of 6 · Right fit
Call (855) 627-3422Laws: 18 U.S.C. § 220 (illegal payments for referrals to treatment programs) · 42 CFR Part 2 · our Notice of Privacy Practices.
Hold us to these from the first call. Ask us anything on this list, and expect a straight answer.
Call (855) 627-3422Getting started with one phone call
Every stay at New Beginnings starts the same way: a free, private call with our admissions team. Here is what that call sounds like, step by step. You set the pace, and you can ask anything along the way.
Step 1 of 5
A real person picks up
The admissions team at New Beginnings Detox answers, day or night. You can call for yourself or for someone you love.
You can ask
“Is this call private?”
Step 2 of 5
We listen first
Tell us what’s going on and what you’re struggling with, at your own pace. You don’t need the right words.
You can ask
“Can I call for someone else?”
Step 3 of 5
Your history, in general terms
We ask about what you use, your health and your medicines. That way we can plan your medical detox with care.
You can ask
“Why do you need to know this?”
Step 4 of 5
A free benefits check
With your consent, we check your PPO plan’s out-of-network benefits for free. Then we go over them with you.
You can ask
“What do my benefits look like?”
Step 5 of 5
A straight answer
We tell you honestly whether we can admit you to medical detox and residential treatment, or where to go instead. Admission is sometimes the same day.
You can ask
“What happens next, and when?”
Step 1 of 5
Make the call0 of 4
You can call right now, even with nothing on this list. We’ll work with what you have.
Choosing a treatment center is a big decision.You deserve straight answers before you make it.
Comparing options? FindTreatment.gov is SAMHSA’s free national locator.
Questions about New Beginnings
No answer matches that yet. Call (855) 627-3422 and ask us directly.
About us
Who owns New Beginnings Detox & Recovery?
Sarkis Grigoryan is our owner and CEO. He started New Beginnings and sets its standards. Day to day, Maria Sanchez runs the program.
Can you visit someone in treatment at New Beginnings?
Yes, visits are set up ahead of time with staff. Our team plans visits with you ahead of time. With your written permission, family can get updates. They can also join family sessions with our family therapist, in person, by video or by phone.
Licenses & trust
Is New Beginnings licensed?
Yes, the state licenses us through the California Department of Health Care Services. License 191315AP is for residential treatment with detox services. It runs through 4/30/2028.
Is New Beginnings accredited?
Yes, for residential treatment. The Joint Commission lists our live-in care at two levels, high and low intensity. Its listing doesn't include detox.
What is Joint Commission accreditation?
It means an outside group checked a health care program against its rules for quality and safety. At New Beginnings, it applies to residential treatment, not detox. You can check our listing in the credentials section above.
What does LegitScript certified mean for a treatment center?
It means LegitScript checked the center's licenses, legal history, staff training and ads. Google and Meta only run addiction ads for centers it has certified. New Beginnings has this certification.
How do I check a treatment center's license in California?
You can look it up on the California Department of Health Care Services facility list. Search the center's name or address, then check its license number and expiration date. The state also lists programs that are on probation or suspended. Our license number is 191315AP.
Insurance
Does New Beginnings Detox & Recovery take insurance?
Yes, we work with PPO plans and bill through your plan's out-of-network benefits. Every plan is different, so we verify your benefits before admission. Our admissions team checks your benefits for free and goes over them with you by phone.
What insurance doesn't New Beginnings Detox & Recovery take?
We don't accept HMO plans or Medi-Cal. If you have Medi-Cal in Los Angeles County, call the county's 24/7 line at 1-800-854-7771 (option 2). Call us too, and we can help you think through where to start.
Keep reading
Six beds, one team, and the truth up front.That’s New Beginnings.
Check us yourself: DHCS facility record · Joint Commission listing · LegitScript certification.