A real person from admissions answers, at any hour. They'll ask what you've been using, about your physical and mental health, and which insurance card you carry. Nothing about the call costs money or locks you in. If you say yes, we look up your PPO benefits and call you back to go over them. A safe fit means we plan a move-in day. A poor fit means we give you names of places that suit you better.

Sometimes. A same-day start depends on three things: the phone screening, a benefits check, and an empty bed among our six. A call is the fastest way to find out. Some people should go to an emergency room first, such as anyone with chest pain or a seizure in the past few days. We'll tell you straight if that applies.

Men and women 18 or older whose drinking or drug use calls for medical detox and residential treatment. Plenty of residents also carry depression, anxiety or trauma, and those get care during the same stay. This is a licensed house, not a hospital. Our state license also requires a substance use disorder, so mental health admissions on their own fall outside it. We'll refer you elsewhere when that's the case.

Pack your photo ID, insurance card and every medicine you take, still in the pharmacy bottles. Add enough easy clothes for roughly seven days. Writing key phone numbers on paper helps. If you forget one, staff will let you look it up on your phone and call from the house landline. Alcohol, drugs, weapons, jewelry and big sums of cash should stay home. Admissions will walk you through the packing list before move-in day.

Phones and laptops are stored for your whole stay, through detox and residential treatment, so your body and mind can rest. Does your job need you on call? Tell us before you arrive. When it's arranged ahead, we allow work calls or laptop time. Forgot a phone number? Staff will let you look it up on your phone, then you can call from the house landline.

Yes. New Beginnings Detox & Recovery is a licensed six-bed medical detox home at 13992 Aztec St in Sylmar, at the north end of the San Fernando Valley. Admissions answers at (855) 627-3422, 24 hours a day.

Yes. Admissions at New Beginnings Detox & Recovery in Sylmar answers at (855) 627-3422 24 hours a day, 7 days a week. The call is free and private.

Plan on roughly a week, with most stays between 5 and 10 days. What you used, how heavily, for how long, and your overall health all shift that number. Per MedlinePlus, alcohol withdrawal can begin within hours of the last drink and usually peaks 24 to 72 hours after it. Per MedlinePlus, heroin withdrawal often starts within 12 hours, and methadone can take up to 30. Benzodiazepines are often tapered more slowly. Residential treatment follows right after, down the hall.

For many people, no. After heavy daily drinking, quitting alone at home can cause seizures or the DTs, the worst stage of alcohol withdrawal. An FDA warning says stopping benzos all at once can cause seizures too. Here, a nurse tracks your pulse, blood pressure and symptoms, and our doctor adjusts your medicine as you go. If someone is having a seizure, won't wake up or can't breathe well, dial 911.

Staff check on you every 30 minutes, day and night, and our nurse tracks your vital signs. Our medical director picks medicines to ease symptoms and help prevent complications. Coming off alcohol or benzos may mean tremors, sweating and restless nights. Coming off opioids brings aches, chills and stomach trouble. You recover in a bedroom in a quiet house, not a ward. A therapist can start meeting with you once you're steady.

Therapy is led by our clinical director, Mehrnaz Ravanbakhsh, a licensed marriage and family therapist (LMFT). She uses three core approaches backed by research. CBT helps you spot the thoughts that lead to using. DBT teaches skills for strong feelings and stress. Motivational interviewing helps you find your own reasons to change. You get one-on-one sessions and groups, set to what you need. During residential treatment, staff also check on you every hour.

Detox gets the drug or alcohol out of your system under medical watch. Residential treatment teaches you how to live without it. That means counseling, groups and practice with triggers and cravings. Research from the National Institute on Drug Abuse finds detox by itself rarely changes long-term use. Our protocol is detox first for anyone using or in withdrawal, and residential treatment follows in the same house.

No. We offer two things: medical detox and residential treatment. Near the end of your stay, your case manager refers you to your next step with another provider. That might be day treatment (PHP), part-time care (IOP), a therapist, a sober living home or support meetings. You go home with referrals and phone numbers.

Yes, whenever they show up alongside drinking or drug use. Low mood, constant worry and past trauma often fuel substance use, and the reverse is true too. We ask about these at intake and build them into your plan. Treatment for a mental health condition by itself falls outside our state license. If that's the need, we'll connect you with a program built for it.

Never more than six adults, both men and women. Keeping it that small is a choice. Evenings are quieter, staff know each resident well, and the group stays steady instead of changing every few days. Residents share common rooms and the covered patio. Staff are awake in the house around the clock.

Detox helps you get through withdrawal with medical care close by, and at New Beginnings it often lasts 5 to 10 days. Residential treatment comes next, in the same house, and focuses on therapy and skills. NIDA says detox alone does little to change long-term use, which is why one follows the other.

It means treating a substance use disorder and a mental health condition at the same time, with one team in one house. We treat conditions like anxiety, depression and PTSD along with a substance use disorder, not on their own.

We work with PPO plans only, through their out-of-network benefits. We're out of network with every insurance company, so your PPO's out-of-network side is what applies. Under federal parity rules, plans that pay for addiction care generally can't make it harder to use than medical care. We've worked with PPO plans from Anthem, Blue Cross Blue Shield, UnitedHealthcare, Optum, Cigna and Regence. Our team verifies your benefits for free and goes over them with you by phone.

It means we don't hold a contract with your insurance company. Treatment here runs through your PPO's out-of-network benefits instead. Many PPO plans include out-of-network benefits for addiction treatment. Our admissions team checks yours with your insurer and walks you through them on the phone.

No. We only work with PPO plans, and we don't accept HMO plans or Medi-Cal. People on Medi-Cal in Los Angeles County can call the county's 24/7 help line for mental health and substance use, 1-800-854-7771 (option 2). SAMHSA's National Helpline, 1-800-662-4357, is another free option. We're also glad to steer you toward a program that works with your plan.

Yes. The state health care agency, DHCS, licenses this home for residential detox. Our license number is 191315AP, and it runs through April 30, 2028. DHCS also approves us for Incidental Medical Services (IMS), which lets licensed medical staff provide detox care on site. The Joint Commission accredits our residential care, ID 729223. LegitScript certifies us too. Anyone can look us up on the state's facility finder or our Joint Commission listing. We'd encourage that for any program.

It stays private. HIPAA protects your records, and a tougher federal rule for addiction programs, 42 CFR Part 2, adds more protection. Without your signature, we won't even confirm you're a resident. Need leave from work? Under the Family and Medical Leave Act (FMLA), eligible workers can often keep their job while in treatment. Our case manager can help with the paperwork your employer asks for.

Please do. Plenty of calls start with a worried parent or partner. We'll hear what's going on, explain what detox and residential care involve, and help you prepare for a calm conversation. Adults must agree to their own admission, so we can't bring someone in against their will. We can line things up ahead of time, though, so yes turns into a bed fast. Immediate danger? Call 911.

Yes. After detox wraps up, staff schedule visits with you ahead of time. Relatives can also join family education and family therapy. Reach out to book a time and ask what to bring along. Scheduling ahead helps everyone in the home stay settled.

Call (855) 627-3422 at any hour. Have your patient's drug history, medical issues and PPO card handy. On that same call, you'll learn whether the house is the right place for them and when a bed opens. If your patient signs a release, we'll brief you at intake and at discharge. Referral payments don't happen here, in either direction.

Our home is at 13992 Aztec Street in Sylmar, in Los Angeles County. People come to us from the San Fernando Valley, Santa Clarita, Palmdale and Lancaster. We can't take drop-ins, so please call first to set up a visit.

Give them room to rest, tell admissions what you have seen, and let them know you are on their side. Visits during detox or residential care are arranged ahead with staff. Families can also join education and family therapy sessions, and we share updates only after your loved one signs a release.